Quality Assurance Certificate

Purpose:
To confirm clear communication and mutual understanding between Atlas Canada, its agents, and the customer by formally documenting agreed-upon relocation services and expectations.

Contents:

• Service Confirmation:

  • Moving Consultant reviews all aspects of the relocation with the customer.

  • Services, responsibilities, and commitments are clearly explained and documented in writing.

• Customer Acknowledgement:

  • Customer signature confirms services have been reviewed and understood as they relate to the relocation.

  • The signed certificate serves as a guarantee of Atlas Canada’s commitment to service quality and satisfaction.

• Documentation Requirements:

  • Form 2013:

    • Copy 1 to Customer

    • Copy 2 to Booking Agent

  • Must be scanned to Atlas prior to loading.

• Reference Information:

  • Atlas Canada Head Office details included for transparency and verification.

Key Takeaway:
Clear, written confirmation protects both the customer and Atlas Canada. Proper completion, signatures, and timely submission of this form reinforce trust, accountability, and a strong client experience.