Overcoming Challenges on the Road

14

Training

2 years ago

This overview outlines common challenges encountered during moves and practical strategies to address them, ensuring safe, efficient, and timely deliveries.

Purpose:
Minimize disruptions, optimize packing efficiency, and ensure smooth access and delivery for all types of moves.

Key Areas:

  1. Packed-by-Owner Items:

    • Customers may pack fragile or irregular items (e.g., pictures, lampshades) improperly.

    • Solution: Moving crews may need to re-pack or adjust items to ensure safe transport.

  2. Seasonal Packing Issues:

    • Summer moves may involve inexperienced packers, leading to inefficient box use and poor space management.

    • Winter crews tend to be more experienced and efficient.

  3. Access Issues:

    • Delivery challenges may arise due to condos, limited parking, or restricted truck access.

    • Solution: Coordinate with property management and plan routes using tools like Google Maps.

  4. Proactive Measures:

    • Communicate expectations with sales and packing crews ahead of the move.

    • For large shipments, conduct pre-move site visits to plan logistics and identify potential issues.

Key Takeaway:
Anticipating challenges and implementing proactive strategies ensures moves are executed smoothly, safely, and efficiently, minimizing delays and disruptions.