Best Practices – Proper Documentation for PVOs and Crews

This overview highlights why completing documentation correctly is essential for Professional Van Operators (PVOs), moving crews, and Atlas Canada operations.

Purpose:

• Ensures compliance with government requirements.

• Protects crews, PVOs, and the agency from claims and penalties.

• Supports smooth, efficient move operations.

Guidance and Support:

• Document attempts to obtain signatures if members are reluctant to sign.

• Contact Government & Corporate Services for assistance; they can liaise with the Government branch and involve Atlas Revenue if needed.

• Atlas provides a PowerPoint demonstrating proper documentation, which can be displayed in driver rooms. Contact Colin Shanks at cshanks@atlasvanlines.ca to request a copy.

Key Takeaway:
Proper documentation is a critical tool—not a burden—that protects crews, agencies, and customers, and helps ensure successful moves.