Best Practices – Supporting a Newer PVO With Scaling Requirements

This overview highlights best practices for mentoring new Professional Van Operators (PVOs) to ensure compliance with Government shipment requirements.

Purpose:

• Build confidence and competence in newer PVOs.

• Ensure proper execution of the Scope of Work and regulatory compliance.

• Prevent errors that could result in penalties or claims.

Best Business Practices:

• Provide guidance: Confirm understanding of Scaling requirements, DDR numbers, and SIV/SIT procedures.

• Share resources:

  • Offer a Scaling cab card if available.

  • Show local government-approved scales.

  • Provide or direct them to relevant training videos:

    • Scaling Video: Procedures & importance

    • DDR Number Video: Purpose & use

    • SIV/SIT Video: Role of the PVO in storage in transit or in van

• Use multiple learning methods: Encourage video review in the driver’s room and provide copies for individual study.

• Offer support: Direct questions to Atlas Canada Operations at 833-209-4528.

• Promote compliance culture: Reinforce the importance of understanding customer requirements and the Scope of Work.

Key Principle:
“Take the time to mentor newer team members. Clear guidance and training protects the PVO, the Agency, and Atlas Canada while ensuring successful, compliant moves.”